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Shipping & Delivery

How to calculate Shipping?

Domestic Shipping (Malaysia)

Tboox accept order and deliver to anywhere in Malaysia. Tboox will dispatch all orders in within Malaysia via Skynet or Macrolink Express right to your doorstep, you will be receiving a tracking number from us once your order has been dispatched in within 1 business day.

Peninsular Malaysia

Method

Total Order Amount

Shipping Charges

Duration

Skynet

Less than RM100

RM10.00 Flat

2-3 Working Days

Skynet

RM100 or more

Free

2-3 Working Days

 

Sabah, Sarawak, Labuan

Method

Total Order Amount

Shipping Charges

Duration

Skynet/Macrolink

Less than RM100

RM18.00 Flat

3-7 Working Days

Skynet/Macrolink

RM100 or more

Free

3-7 Working Days

 

International Shipping

We do accept international orders and are able to dispatch to all countries under POS Malaysia coverage, which includes 220 countries in 5 regions. Tboox dispatch all international orders via POS Malaysia - Register Parcel Mail Priority right to your doorstep, you will be receiving a tracking number from us once your order has been dispatched, in within 1 business day.

Method

Total Order Amount

Shipping Charges

Duration

Country

Singapore

POS Malaysia

Less than RM200

RM35.00 Flat

5-7 Working Days

POS Malaysia

Greater than RM200 and less than RM500

RM20.00 Flat

5-7 Working Days

POS Malaysia

RM500 and more

Free

5-7 Working Days

Country

European: Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom

POS Malaysia

Less than RM200

RM90.00 Flat

7-14 Working Days

POS Malaysia

Greater than RM200 and less than RM800

RM70.00 Flat

7-14 Working Days

POS Malaysia

RM800 and more

Free

7-14 Working Days

Country

Others

POS Malaysia

Flat rate RM60 per order

 

What courier service will Tboox use if I am shipping my order to Malaysia?

For deliveries to areas inside Klang Valley, Tboox primarily uses Isis logistics for value added service like COD (Cash on Delivery). For deliveries to areas outside Klang Valley, Tboox uses SkyNet or Postlaju. Tracking numbers are provided for all shipments. Tboox will use its discretion to determine the best courier for each order, and reserves the right to change couriers without prior notice.

Do you provide COD (Cash on Delivery)?

Tboox offer COD within selected area in Malaysia only with no extra handling fees. Please refer to the postcode as below:

cash on delivery

What courier service will Tboox use if I am shipping my order outside the Malaysia?

For deliveries to areas outside Malaysia, Tboox primarily uses EMS (Express Mail Service), an international express service offered by over 140 postal services worldwide, including the United States Postal Service, Parcelforce Worldwide (UK), Chronopost (France), Australia Post, Canada Post, Singapore Post Limited, and Hongkong Post. However, depending on your order destination, we may also select from a pool of couriers to provide the most suitable delivery service for your specific order. Tracking numbers are provided for all shipments. Tboox will use its discretion to determine the best courier for each order, and reserves the right to change couriers without prior notice.

How long my delivery take?

We think that you shouldn't have to worry about your goods reaching you, and that delivery should be as convenient and as easy as possible. For that reason we use Isis Logistics, Postlaju, TNT, DHL and other experienced couriers to enable us to get your goods to you via a method that suits you best.

Tboox suggest that the following timelines are an appropriate guide to how long you should expect for your orders to reach you:

Standard Delivery Malaysia 2 - 3 Working Days
Standard Delivery Asia 3 - 7 Working Days
Standard Delivery US & Canada 7 - 10 Working Days
Standard Delivery Europe & Other 7 - 14 Working Days


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